Effective Date: 28/03, 2026

Welcome to Hilovedolls.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By visiting, browsing, or placing an order on this website, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of the website immediately.

1. Age Eligibility

This website is intended strictly for individuals who are 18 years of age or older (or the legal age of majority in your jurisdiction). By accessing Hilovedolls.com, you represent and warrant that you meet this requirement.

If you are under the legal age, you must leave the website immediately.

2. Nature of Products & Intended Use

Hilovedolls.com offers adult-oriented products designed exclusively for private, lawful use by consenting adults.

By purchasing from us, you agree that:

  • Products are for personal use only
  • You will comply with all applicable local laws and regulations
  • You will not resell, distribute, or misuse the products in any unlawful manner
  • We are not responsible for any improper or illegal use of our products.

3. Account Registration & Security

Certain features of the website may require account registration.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities conducted under your account
  • Promptly notifying us of any unauthorized access
  • Hilovedolls.com is not liable for losses resulting from unauthorized account use due to failure to safeguard your credentials.

4. Product Descriptions & Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, and prices are accurate and up to date. However, we do not warrant that:

  • Product descriptions are error-free

  • Colors displayed on your device perfectly match actual products

  • All items will always remain in stock

We reserve the right to correct errors, modify product information, or cancel orders if inaccuracies are discovered.

5. Orders & Payment

By placing an order, you agree to purchase the selected product(s) under these Terms.

Key conditions:

  • Full payment must be received before production or shipment
  • Orders may be subject to verification for fraud prevention
  • We reserve the right to refuse or cancel any order at our discretion
  • Accepted payment methods are displayed at checkout.

6. Production & Shipping

Many products are customized and may require a production period prior to shipment.

Shipping details:

  • Delivery times vary depending on destination and logistics provider

  • Tracking information will be provided once shipped

  • Import duties, customs taxes, or additional local fees are the responsibility of the buyer

  • We are not responsible for delays caused by customs clearance or external shipping carriers.

7. Returns, Refunds & Damaged Items

Due to the intimate and hygienic nature of our products, returns are generally not accepted unless:

  • The item arrives damaged
  • The product is defective
  • The wrong item was shipped

You must contact us within 24 hours of delivery and provide photo or video evidence. Unauthorized returns will not be accepted.

Approved returns must follow our customer service instructions.

8. Intellectual Property

All content on Hilovedolls.com, including but not limited to:

  • Text
  • Images
  • Product designs
  • Logos
  • Graphics

is protected by copyright and intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

9. Acceptable Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Upload malicious software or harmful code
  • Violation of these rules may result in termination of access.

10. Limitation of Liability

To the maximum extent permitted by law, Hilovedolls.com shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Injuries caused by improper use of products
  • Our liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to the collection and use of information as described therein.

12. Modifications to Terms

We reserve the right to update or revise these Terms at any time. Changes will become effective upon publication on this page.

Continued use of the website after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of China. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts located in China.

14. Contact Information

For questions regarding these Terms, please contact: